Reviews

Reviews and feedback from customers about Ed The Fridge Man
Overall 4.2
36 reviews
5

I had the pleasure of working with Ed and his team and I can attest to how knowledgeable and helpful they are. I'll definitely be looking to shop with Ed when we're in the market for an upgrade!

5

Great service and a good range of fridges. We were in a tight spot when our second fridge stopped working the night before we were going away. Ed the Fridgeman stepped up with prompt service that had us sorted prior to our departure.

5

Amazing service from the lovely lady answering the phone to the gentleman who fixed the fridge. Prompt service, great price repairs and all in all a very easy process to get the fridge back up and running. I am very happy to highly recommend this company and will not hesitate to contact them again should the need arise.

4

Great service. Robert was on time and pleasant. Did a very good job. Our fridge is working beautifully. Will recommend to anyone without hesitation. Thank you Robert.

5

Great service & at a very reasonable price. Our freezer, which was part of a matching pigeon pair, kept tripping our RCD & the electrician said we would have to replace it. We contacted Ed the Fridge Man to come & have a look at what was wrong & they promptly booked an appointment. Prior to the appointment time Robert the technician called to let us know he was on his way & arrived at the agreed time. He quickly found the problem (the defrost heater had failed) & because he had the part with him he replaced it straight away. He explained what had happened clearly & succinctly & even replaced the fridge light. We saved big $'s & couldn't be happier. Brian & Sue - Karawara

5

Excellent service at a very reasonable price. Ed was very pleasant to deal with and sent a technician (MIchael) the same day. Michael diagnosed the problem immediately and after we had defrosted the freezer, returned promptly and repaired the fridge quickly. Will definitely recommend to family and friends. Thank you.

5

I called ed the fridge man as my fridge was leaking water inside. They were very helpful from the start. Explained charges upfront and explained the repairs in a way i could understand. Have not had a problem since.

5

Thanks so much for over the phone advice that was clear and helped me to do a small repair to my fridge doormyself. Also for information in regards to call out should I need it when I asked for it, just in case. This good service will prompt me to call you first when next I need repairs or new fridge. Thanks.

5

Quick and professional service. Thank you!

5

Great service, good range of product and reasonably priced

5

Very good sales & Service

4

Had a problem with my WSE7000SA Westinghouse fridge/freezer. Freezer was fine, but the fridge wasn't cold enough. Called one company that didn't call back. Called a second and the tech suggested a potential $600+ job.

Decided to call Ed the Fridge Man, possibly because it was described as a family business. The problem we all have is that we don't know if we can trust the company/technician we are engaging. It was Ed himself who turned up at the door, and I immediately knew by his demeanor and approach that he was genuine and honest. He tracked the fault to a heater element and the fridge is back to normal. He also diagnosed a future major problem with the bottom corner/hinge of the door. His call-out fee was cheaper than the dishwasher tech the week before, but I can't comment on whether or not the total bill was competitive or not.

If I have any future problems with my fridges and freezers I will call Ed.
Thanks


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